Frequently Asked Questions

Industries:

Ordering

Please give us at least 72 hour notice before a 3D Shoot.

Yes | No
You will receive all photos and the 3D Tour sometime the day after the shoot. The schematic floorplan and 360 Aerial View may take up to 2-3 business days to return.

Yes | No
You will be notified by email when your content is ready. It will come in the form of a google drive link.

Yes | No
We have a number of different service providers. Your service provider will reach out to you to confirm the job order.

Yes | No

Preparation

There Is a list of instructions for how to prepare your property. Click on this link for the instruction PDF file:

Yes | No
It varies form 1 Hour up to 3 Hours depending on the size of the property. 2000 Sqft normally takes an hour.

Yes | No
Not necessarily, but we recommend agent/home owner to be there for any last minute accomidations. You can use a lockbox and enter the code on order page. it will not be shared to anyone but the 3D Photographer.

Yes | No